About Botflow

BotFlow is an AI-powered chatbot and automation platform designed to deliver instant support, automate workflows, and grow your business across WhatsApp, websites, email, and social channels.

About

Transforming Conversations Into Powerful Business Growth

At BotFlow, we believe customer communication should be fast, effortless, and meaningful. That’s why we built a powerful AI-driven platform that helps businesses automate support, capture more leads, and engage customers instantly across WhatsApp, websites, social media, email, and more — without writing a single line of code. BotFlow is designed for modern businesses that want to scale smartly. Whether you’re looking to reduce support load, boost sales, or deliver 24/7 assistance, our AI chatbot engine adapts to your needs and becomes a natural extension of your team.

Agencies Onboarded
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Interactions Managed
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Industries Served
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Queries Automated
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Vision Mission

Our Dedication to Your Marketing Development

Our Vision

To become the most trusted AI automation platform in the world by transforming how businesses interact, respond, and evolve in the digital age.

Our Mission

To empower businesses with intelligent AI tools that automate communication, enhance customer experience, and drive consistent growth — effortlessly and cost-effectively.

Core Value

Customer First Approch

Your success is our success. We build tools that solve real problems and deliver real results.

Innovation

We constantly push the boundaries of AI to deliver smarter and more efficient solutions.

Simplicity

Complex technology shouldn’t feel complicated. BotFlow is designed to be effortless.

Reliability

From instant replies to 24/7 availability — we ensure your customers are always heard.

Growth-Driven

Every feature of BotFlow is created with one purpose: help your business grow.

Testimonials

See what people love about BotFlow

“BotFlow has transformed our customer support. 80% of queries are now handled automatically.”

Amit Sharma Indore

“We captured 3X more leads after integrating BotFlow with our website and WhatsApp.”

Pooja Mehta Jaipur

“Simple, powerful, and incredibly accurate. BotFlow is the best AI assistant we’ve tried.”

Rahul Verma Mumbai

"BotFlow reduced our support load by nearly 70%. The AI responds instantly and accurately—our customers love it."

Divya Nair Bengaluru

"Setting up automation workflows was incredibly easy. BotFlow has become our virtual team member handling sales, support, and follow-ups."

Sarthak Gupta Delhi

"BotFlow replaced multiple tools for us. Messaging, workflows, lead capture—everything is finally centralized and automated."

Nikita Patil Pune

"BotFlow instantly became the backbone of our support system. Our response time went from hours to seconds."

Harsh Vardhan Lucknow

"The multi-channel inbox is a lifesaver. Managing WhatsApp, Instagram & website chat from one place made our team super efficient."

Kiran Reddy Hyderabad

"The multi-channel inbox is a lifesaver. Managing WhatsApp, Instagram & website chat from one place made our team super efficient."

Kiran Reddy Hyderabad

"BotFlow instantly became the backbone of our support system. Our response time went from hours to seconds."

Harsh Vardhan Lucknow

"BotFlow replaced multiple tools for us. Messaging, workflows, lead capture—everything is finally centralized and automated."

Nikita Patil Pune

“Simple, powerful, and incredibly accurate. BotFlow is the best AI assistant we’ve tried.”

Rahul Verma Mumbai

“BotFlow has transformed our customer support. 80% of queries are now handled automatically.”

Amit Sharma Indore

“We captured 3X more leads after integrating BotFlow with our website and WhatsApp.”

Pooja Mehta Jaipur

"BotFlow reduced our support load by nearly 70%. The AI responds instantly and accurately—our customers love it."

Divya Nair Bengaluru

"Setting up automation workflows was incredibly easy. BotFlow has become our virtual team member handling sales, support, and follow-ups."

Sarthak Gupta Delhi

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Ready to Automate Your Customer Support & Grow Faster?

Get started with BotFlow and transform the way you handle conversations, leads, and support.

FAQS

Discover Useful and Impactful Facts

You can have up to 5,000 separate conversations. Each time a customer starts a chat, it counts as one conversation. If a customer starts a chat but leaves without replying, it still counts as one conversation.

When your conversation limit is reached, only the AI reply feature will be temporarily paused. All other features will continue to work as usual. If you want the AI to keep responding, you can either upgrade your plan or contact us to purchase extra conversations.

Yes, absolutely! Your agents will be notified in real time when someone starts chatting with the bot - with sound alerts included.

Yes, you can. Simply go to the Contact List and update the details as needed. If you need help, feel free to book a demo with us!

Go to Platform Integration in your dashboard, then select the platform you’d like to connect - it only takes a few clicks.

Unfortunately, no. Each subscription plan only applies to one workspace or domain, so you’ll need to purchase a separate plan for each additional domain.

Yes! Just go to your bot settings, open the General Information section, and select your preferred reply language.

BotFlow currently uses the ChatGPT-4o model for all chatbots by default.

Yes! BotFlow chatbots support nearly 200 languages, so your bot can communicate with customers from all over the world.